REVOLVE considers all special orders of three or more dresses in the same style final Purchases made during the holiday season-from November 1st to December 25th-are eligible for returns for more than 30 days of purchase as long as the company receives them by January 10th You can return them within 30 days of purchase REVOLVE accepts returns for bridal gowns if they are not worn or altered and have all original tags still attached. You can return these products within 30 days of purchase if you haven’t opened them You should contact customer support immediately if you receive faulty productsĬheck out the exceptions to the REVOLVE return policy: Product Category.REVOLVE reserves the right to change the conditions or deny your request if you returned products valued at $7500 in total within one year.You can exchange your products within 90 days of purchase.Tops and dresses you’d like to return must not have any deodorant marks.You can only return shoes you tried on indoors.Swimwear and lingerie items are not eligible for returns without the protection slip.You can return products you haven’t worn, used, washed, or damaged and items that have all original tags attached.REVOLVE doesn’t accept returns for items declared as final sale ones.You can return your items within 60 days of purchase for a full refund.We can also help you return your products to other clothing retailers, such as: Find out how to return your items and get your money back in no time! ![]() Sometimes there are payments that are applied to specific invoices and not in order of issue - so setting up a script to run auto payment reconciliation (FIFO say) may not be a blanket solution for all.Item Return Request An In-Depth Guide to the REVOLVE Return Policy The REVOLVE Return Policy in a Nutshellĭid you shop at REVOLVE only to be disappointed by its products? Are you unfamiliar with how REVOLVE clothing returns work? DoNotPay created this guide to help you learn all about the REVOLVE return policy. This can be cleared with a payment reconciliation where old payment entry is applied to new invoice. When you issue a new invoice - the customer balance is not affected but the new invoice will show as unpaid. Secondly - when you do a return on an already paid invoice - there is another setting that allows you to delink the payment entry from the invoice upon cancellation / return. Seems in your case you are able to invoice new item without creating a sales order. So for most of us you cannot typically invoice items that do not exist on sales order. The simple approach is only Invoice #2 just enough to resolve Inventory/Accounting concerns once by adding Item #2 with +ve quantity and Item #1 with -ve quantity and hence Invoice #2 to be paid in status (by assuming same price) or only the net amount to be refelected to payment entry (by assuming higher price for Item #2)įirstly - In ERPNext the Sales Invoice item is linked to Sales Order (unless you specifically select under settings to not require a sales order). The above resolution is good with inventory but causes headache with accounting as no way to clear Invoice #3 on a basis of Mode of Payment as Account Balance (think about customer wallet) as no payment shall be expected from the customer and hence with every return manual Credit Note shall be created to adjust accounting records. The reason behind that is, the following scenario occurs in real Ĭustomer placed Order #1 and already paid against Invoice #1 having Item #1 and now customer is asking for replacement with different Item #2 (assuming same price).īased on the above mentioned restriction, two invoices shall be created,Ī) Invoice #2 (return checkbox on) with -ve quantity to handle the return of Item #1.ī) Invoice #3 (return checkbox off) with +ve quantity to handle the sale of Item #2. ![]() ![]() Please advise on how to remove restrictions on Quantity when Return checkbox is selected while creating invoice.
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